Credits allow you to continue accessing AI tools. The number of credits required varies depending on the specific tool.

Purchased credits are valid for one year.

Membership credits are valid during the membership period.

After canceling your subscription,

your membership credits will remain valid until your membership expires. Any credits you've purchased separately will not be affected.

If you need to cancel your subscription, please follow the steps below at least 24 hours before the next billing cycle begins:

1. Go to Designkit and log in.

2. Enter the subscription pop-up window.

3. Select "Manage Subscriptions".

4. Select your current plan and click "Cancel Subscription".

Your subscription will remain active until the end of the current billing cycle. If you are unable to cancel, please take a screenshot and contact our online support as soon as possible.

1. 7-Day Money-Back Guarantee:

If you purchased subscriptions and have not used them within 7 days, you may be eligible for a full refund.

If you purchased credits, you may be eligible for a refund for any unused credits within 7 days.

2. Dissatisfaction with Service

If you're unsatisfied with the results, please contact our online support team. We may provide compensation or a refund depending on the circumstances.

3. Purchases via Google Play or App Store

If you subscribed through Google Play Store or the App Store, you need to request a refund directly from Google or Apple.

Important Notes:

This refund policy does not apply to API users. If you use our API, please contact us for refund eligibility.

We reserve the right to deny refunds in cases of misuse, abuse, or violations of our terms.

Refunds may take several business days to process, depending on your payment method.

We may update this refund policy from time to time. Please check it periodically for any changes.

For further assistance, please contact our support team.

1. Upgrade: You can simply subscribe to a higher-tier plan, and it will take effect immediately. Your old subscription will be cancelled, and any remaining balance will be refunded.

2. Downgrade: First, cancel your current subscription. Once your current billing period ends, subscribe to a new plan.

Yes! After a successful payment, you will receive an email from the payment provider containing an electronic invoice. If you do not receive an invoice, please contact our support team.

We use Stripe to manage payments and subscriptions. We accept all major credit cards, PayPal, and Google Pay.

Email: support@designkit.com. Response time: 3-10 business days.