Email Support
Get in touch
Need help with billing, your account, or a Designkit feature? Choose the support option that works best for you.
Live Support
Get help in real time from any page.
Click the chat icon in the bottom-right corner to open customer support.
No email required.
Open Live Support
In-App Feedback
Have a bug to report or an idea to share?
Open Feedback in Designkit to report issues or send product suggestions directly from the app.
Send Feedback
What We Can Help With
Billing & Subscriptions
Plans, payments, invoices, upgrades, and cancellations.
Refunds & Credits
Refund requests and missing credits. See our Refund Policy.
Account & Access
Sign-in issues, account settings, and access to Designkit.
Product Support
Generation errors, feature questions, and how-to guidance.
Privacy Requests
For privacy questions or data rights requests, email support@designkit.com. For billing, refunds, or product support, you can use the same address.
Before Contacting Us
1Include the email address linked to your Designkit account.
2For billing questions, include your purchase date and receipt or transaction ID, if available.
3For generation issues, tell us which feature you used and attach a screenshot if possible.
4For purchases made through the App Store or Google Play, some billing and refund requests may need to be handled directly by Apple or Google.
Still Need Help?
Email support@designkit.com
Contact us, and we’ll get back to you as soon as possible.
